About River Garden Home Care
Drawing upon over 40 years of care experience, River Garden Care is a specialist domiciliary care provider, supporting older people in the comfort of their own homes.
Supporting older people in and around the Borough of Bromley, we truly understand the realities and challenges that growing old can place upon individuals and their families.
Yet we believe with the right support structure, committed carers and a professional approach, many of the stresses can be alleviated.
We are fully regulated by the Care Quality Commission (CQC) and a strong advocate of promoting the importance of raising the standards of care within our community and society.
Delivering Quality Home Care
At River Garden Care our mission is to deliver the highest quality of home care and support to older people in the same way as we would expect our own family members to be cared for.
Our organisation is guided by key principles which drive all aspects of our business, from the way we care and support our clients with kindness and respect, to the way we manage and motivate our care staff through to the way we run our business with professionalism and honesty.
Whether you have a family member who is beginning to struggle with daily chores or you require specialist home care to help cope with dementia, River Garden Care will take the time to really understand you and your needs and then assist you with the utmost integrity and professionalism
Our underlying aims are:
Provide genuine care and support in same way we would expect our own family members to be cared for
Work towards building lasting relationships with those we care for based upon empathy, trust and respect.
Have a holistic approach to care that offers true impact on the overall quality of life for those that we care for.
Maintain a working environment where our staff can excel and be the best in their profession.
Strive for ‘excellence’ throughout every part of our organisation.
Be at the forefront of raising awareness, advocating and taking part in the wider debate on how our society in general looks after its older people.
Local Care for Local People
Our team of care and support staff all live locally in and around Bromley. They are carefully chosen to join River Garden Care, not just for their competencies and skills but also for their core values and beliefs.
We believe that it is essential for every member of River Garden Care to have shared values so that we maintain consistency from the core of our organisation all the way through to the people who actually deliver the care.
These values are of respect, dignity, empathy, honesty, professionalism and a true desire to improve the lives of those we care for with compassion and kindness.
I just wanted to say how impressed I was to see how well your carers are looking after my Mum and supporting my Dad. I met C and S at lunch time and was impressed and relieved to observe their care and compassion
I am writing just to say a very well done and congratulations on the excellent service you are providing. I met one of your caring staff at a shared client some days ago. I found her client interaction was exemplary and the happy relationship she has established with her clients is very evident. It was a pleasure to witness such excellent standards of care. I will highly recommend your agency to any that enquire.
Thank you for all the effort put in by your wonderful staff. I would be happy to recommend River Garden as an excellent care provider
I remember when we first met you put a lot of importance on the quality of your staff, certainly we would recommend C and K and River Garden. We would be happy to give you a reference
You and your team made (client) last days so much easier for my husband and I. (Client) really enjoyed the contact with the girls. I would certainly recommend your company
I wanted you to know that Mrs Ms family have had nothing but praise for the care workers from RGHC
Can't fault your company, we have been so impressed. Compared to the other companies we have used, yours is by far the most professional
I want to personally thank M and yourself for so caringly looking after Mum. I would not hesitate to recommend to others the high standard and the sensitive care that you provided
Thank you for all your help, its carers like K and M that are needed very much and give the profession a good name.
We are more than satisfied, we are over the moon. You all do a fantastic job looking after her, she is noticeably more healthy and always seems happy