Caring for someone with dementia can be frustrating and stressful at times, but there are many organisations that can help. For more details, call the Carers Direct helpline on 0300 123 1053. Lines are open 9am-8pm Monday to Friday and 11am-4pm on weekends.
Reading Well Books on Prescription for dementia offers support for people diagnosed with dementia and their relatives and carers. GPs and other health professionals can recommend titles from a list of 25 books on dementia. The books are available for anyone to borrow for free from their local library.
The NHS and local councils can help people with dementia to get information and services to help them.
If you are diagnosed with dementia, your future health and social care needs will need to be assessed, and a care plan created to set out how your needs will be met.
If you are eligible for help, your social and personal care will come from the social services department of your local authority or council, while the healthcare you need will be provided by the NHS.
You may have to pay for all or some of the help arranged by social services, depending on your income and savings, while the NHS care you receive will largely be free.
The services you get will depend on your own circumstances and what the local council or NHS is willing to pay for.
Social services and dementia
Social services can help with your personal care and day-to-day activities. For example, social services may offer to provide home care assistants to help you with washing and dressing, laundry services, meals on wheels, frozen food delivery, aids and adaptations, and help with claiming benefits.
An assessment is required to access the services you need. If you haven’t already had an assessment by health and social services, contact your local authority or GP and ask for the social services department to carry out an assessment of your care and support needs. Once you’ve put in your request, a care manager will contact you or your family to carry out a telephone assessment, or to arrange an appointment to see you at home and assess your needs.
I just wanted to say how impressed I was to see how well your carers are looking after my Mum and supporting my Dad. I met C and S at lunch time and was impressed and relieved to observe their care and compassion
I am writing just to say a very well done and congratulations on the excellent service you are providing. I met one of your caring staff at a shared client some days ago. I found her client interaction was exemplary and the happy relationship she has established with her clients is very evident. It was a pleasure to witness such excellent standards of care. I will highly recommend your agency to any that enquire.
Thank you for all the effort put in by your wonderful staff. I would be happy to recommend River Garden as an excellent care provider
I remember when we first met you put a lot of importance on the quality of your staff, certainly we would recommend C and K and River Garden. We would be happy to give you a reference
You and your team made (client) last days so much easier for my husband and I. (Client) really enjoyed the contact with the girls. I would certainly recommend your company
I wanted you to know that Mrs Ms family have had nothing but praise for the care workers from RGHC
Can't fault your company, we have been so impressed. Compared to the other companies we have used, yours is by far the most professional
I want to personally thank M and yourself for so caringly looking after Mum. I would not hesitate to recommend to others the high standard and the sensitive care that you provided
Thank you for all your help, its carers like K and M that are needed very much and give the profession a good name.
We are more than satisfied, we are over the moon. You all do a fantastic job looking after her, she is noticeably more healthy and always seems happy